Privacy Policy

This privacy statement discloses the privacy practices and legal disclaimers for monolithlandscapedesign.com This company serves clients in the United States only; and this website was not created to serve nor do we or our website actively market to residents of the European Union (EU).

This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy.

What information do we collect? We collect information from you when you fill out a form or comment on our website. When requesting information via form on our site, as appropriate, you may be asked to enter your name, e-mail address, mailing address or phone number as it relates to booking a consultation or having your questions answered by a real person (not copy paste replies or by a bot or AI!).

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

• To personalize your experience (your information helps us to better respond to your individual needs).

• To see if we are a good fit for our Core 6 Landscaping Services and if so, to book an in person consultation to begin collaborating with you on your project.

• Accept employment applications.

• To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you).

• To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs).

• To administer a promotion, survey, request feedback or other site features.

Note: If at any time you would like to unsubscribe from receiving future emails or texts after your initial inquiry, please reply to the email or text to let us know and we will honor that!

Do we use cookies?

Yes, in certain instances. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser that enables the sites or service providers systems to recognize your browser and capture and remember certain information. You may adjust your Internet browser settings to disable the use of cookies and scripts; however, some functionality on this website may not be available without their use.

We use third-party tools that capture detailed information about how users interact with our site and what pages they visit. The data we collect from these tools are used internally to better understand and support our users.

We may use cookies to keep track of analytics, advertisements, and compile aggregate data about site traffic, allow you to share pages with social networks like Facebook, and site interaction so we can offer better site experiences and tools in the future and/or to prevent spammers. More information on our use of cookies can be found in our Cookie Policy. You may disable cookies in your browser settings. Please check with your particular browser vendor to learn more.

Social website cookies

So you can easily “Like” or share our content on sites like Facebook and Twitter we have included sharing buttons on our site. The privacy implications will vary from social network to social network and will be dependent on the privacy settings you have chosen on those networks.

Embedded content from other websites

Certain articles on this website may include embedded content (for example, videos, images, articles, etc.). This embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. For example, we may link out to a payment processor so our customers can pay their invoices. These third-party sites have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Sharing with Third-Party Vendors and Service Provider Partners

We do share your data with partners and/or subcontractors who help us provide and improve our products and/or services as follows. Your information is likely to be available to a various extent to those who support our business (and their subcontractors) including:

• Web developers (access only)

• Technical infrastructure hosts (data)

• Advertising providers (data including email addresses)

• Online surveys or customer feedback (data including email addresses or phone numbers if provided)

• Online payment service (data)

• Email provider (data)

• Analytics provider (anonymous data) – Google Analytics, Facebook Pixel, etc.

In each case we strive to provide the minimum amount of information or access necessary for those third parties to fulfill their obligations to us and ultimately you.

Transfers of Personal Information Outside the EU

We do not knowingly serve clients outside the U.S. We may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, we may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction.

Data Retention

We retain your personal information only for as long as necessary to provide you with services and as described in this Privacy Policy. However, we may also be required to retain this information to comply with tax, legal and regulatory obligations, to resolve disputes, and to enforce our agreements.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Security

Monolithlandscapedesign.com uses Secure Sockets Layer (SSL) technology to ensure your details are encrypted and securely communicated to us, safe from prying eyes or malicious threats. Secure Sockets Layer (SSL) is a protocol for enabling data encryption on the Internet and for helping website users confirm the owner of the website. However, we cannot guarantee that your submissions to our website, any content residing on our servers, or any transmissions from our server will be completely secure. Though we take reasonable steps to protect your personal information, we are not liable for any unauthorized access to this information.

Tennessee Online Privacy Protection Act (TIPA) Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the Tennessee Online Privacy Protection Act (TIPA). Except as noted above, therefore will not distribute your personal information to outside parties without your consent.

Children’s Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), and we do not knowingly collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By using our site, you consent to our privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Contacting Us

If there are any questions regarding this privacy policy, please contact us using the form on this website.

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SMS opt-in or phone numbers for the purpose of SMS are not being shared.

Updated 8/29/2024